SPLENDID MARKETING AGENCY

TERMS & CONDITIONS


Effective Date: 25 March 2025

Last Updated: 24 March 2025

1. Company Overview

- SPLENDID is a global marketing and branding agency offering services including (but not limited to):

- Advertising & Creative Production

- Event Management

- Media Buying & Digital Marketing

- Branding, PR, and Communication

- Consultancy and Campaign Strategy

We operate internationally, and our Terms apply to all business conducted across jurisdictions unless otherwise specified in a written agreement.

2. Scope of Services

All services offered by SPLENDID are subject to specific project agreements, proposals, or purchase orders (“Orders”) accepted by both parties. Deliverables, timelines, and pricing are outlined in those agreements.

3. Client Responsibilities

Clients agree to:

- Provide accurate and complete information necessary for project execution

- Approve deliverables and feedback in a timely manner

- Adhere to agreed timelines for payment, approvals, and provision of materials

Respect intellectual property and confidentiality clauses

4. Pricing and Payment Terms

- All fees are subject to project scope and currency based on the region of service delivery.

- Invoices are due as per the payment terms specified in the Order.

- Late payments may incur interest or service suspension until payment is made.

- SPLENDID reserves the right to withhold deliverables or services in case of overdue invoices.

5. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary, sensitive, or business-critical information shared during the course of the engagement. This obligation shall survive the termination of services for a period of five (5) years or as legally required.

6. Intellectual Property Rights

Unless otherwise agreed:

- SPLENDID retains rights to any pre-existing IP and tools used in delivering services.

- Final deliverables become the client’s property upon full payment, excluding any third-party licenses or reusable agency materials.

- Clients shall not resell, reproduce, or distribute works without SPLENDID’s prior written consent.

7. Data Protection & Privacy

We comply with global data protection laws including the General Data Protection Regulation (GDPR) and other applicable regulations in jurisdictions where we operate. Our use of personal data is governed by our Privacy Policy (www.splendidad.com/privacy).

8. Anti-Bribery and Ethical Conduct

SPLENDID maintains a zero-tolerance approach to bribery and corruption. All clients, suppliers, and partners must comply with our Anti-Bribery & Corruption Policy (www.splendidad.com/abc_policy).

9. Health, Safety & Sustainability

We are committed to ethical practices, employee and client safety, and sustainable operations. See our Work Health and Safety Policy (www.splendidad.com/work_health_safety) for more.

10. Limitation of Liability (material provided by Client)

SPLENDID shall not be held liable for:

- Indirect, incidental, or consequential losses

- Delays caused by force majeure, third-party suppliers, or client-side delays

- Any claim exceeding the value of the Order under dispute

11. Force Majeure

Neither party shall be liable for failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, labor disputes, civil unrest, pandemics, or government restrictions.

12. Termination

Either party may terminate the agreement with written notice if the other party:

- Materially breaches the agreement and fails to cure within 14 days

- Becomes insolvent or ceases business operations

SPLENDID reserves the right to invoice for work completed and non-refundable expenses up to the termination date.

13. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the jurisdiction in which the SPLENDID entity providing the service is legally registered. Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

14. Updates and Amendments (people, equipment etc.)

We may revise these Terms periodically. The latest version will always be available on our website. Continued use of our services implies acceptance of the updated Terms.

15. Contact Information

For questions, concerns, or inquiries, please contact:

Email: info@splendidad.com

Website: www.splendidad.com